Shipping & Delivery
SHIPPING METHODS & DELIVERY TIME
Orders will be processed within 1-5 business of ordering and be shipped the next day after the processing day.
Once the order is shipped out, you'll receive an email from info@Balinno.com with tracking information. Please allow 2-3 weeks, for most orders, to ensure proper quality assurance for creation, packaging, and shipment. On very rare occasion, the shipping might take up to 6 weeks due to customs check.
Shipping cost：Free worldwide shipping
Delivery time varies due to different shipping methods.Shipping time depends on your location and customs clearance time.You can also check the following table for approximate delivery time:
North America (United States)：15 - 20 day
North America (Canada)：15 - 20 day
Europe (UK)：14 - 21 day
Due to force majeure factors: hurricanes, rainstorms affect flights. Leading to logistics delays. We are honest sellers, will not let you suffer any loss. Please give the logistics company a little processing time, we wait for the package to reach your side.
*Dear customer, due to the current global virus, your order will be delayed, please be patient and thank you for your understanding*
*Please note that these are estimated delivery times only, therefore Balinno is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.
INTERNATIONAL SHIPPING RESTRICTION
Currently, we do not ship to the following countries:
Faroe Islands、Cayman Islands、US Virgin Islands、Northern Mariana Islands、British Virgin Islands、Turks and Caicos Islands、Solomon Islands、Falkland Islands、Marshall Islands、Reunion、Bouvet Islands、Christmas Islands、Cocos (Keeling)、Islands、Cook Islands、Heard Island and McDonald Islands、Norfolk Island、Sint Maarten、South Georgia and the South Sandwich Islands、United Arab Emirates、Israel、Iraq、Canary Islands、Saudi Arabia、South Africa.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
You can check on https://t.17track.net/ with the logistics order number in the mailbox
For customers who select economy shipping, to track the order, you can visit Tracking more or directly at the courier's website: PostNL、SF Express、Sing Post.
TAXES & DUTIES
Will I Be Charged With Customs And Taxes? The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal at the checkout page.